Privileged to be an introductory Keynote Speaker at the recent International World Textile Organization‘s (IWTO) 81st Annual Congress, I was impressed as I watched speaker after speaker from all over the globe reemphasize the importance of their presence on Social Media, and its very critical role in their business planning.
Hosted for the first time in its 81 year history in the United States, WOOL IN THE CITY drew delegates from all over the world. No matter the nationality, the theme was consistent throughout ~ Bricks to Clicks (the notion of customers ordering online or in the store, and then picking up their merchandise or having it delivered) is definitely the marketing wave of the future.
There is no doubt that retailing has changed dramatically in the past five years, and Apple is a prime example. With an increase in sales per square foot of almost 50% in the past year, Apple is averaging $5,600 per square foot in sales, sometimes generating as much as ten times the revenue as similarly scaled stores such as Best Buy, Costco, Polo, Sam’s and others. Their overall revenue growth of over 70% in the past year is also due, in large part, to their recognizing and aggressively developing their online presence through their website, Facebook, and other media.
As Facebook launches their IPO today with the investment community forecasting a generated value of $100 Billion, it is evident that the Bricks (offline) and the Clicks (online) are converging in an economic dance that will forever change the way we shop. Once Facebook completes their IPO and the new capital begins to work its way into their operating budgets, we will see quantum leaps of innovation and creativity in this amazing new arena.






